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Your local HVAC team (757) 267-6477
Expert Air

Get comfortable again · Residential HVAC

AC Repair

A Virginia summer is no time to wonder whether your AC will make it through the day. Expert Air helps you understand what is going wrong and what it will take to restore dependable cooling.

  • Rated 5.0 on Google
  • Family-owned since 2010
  • Serving all 7 cities

Virginia Beach · Chesapeake · Norfolk · Portsmouth · Suffolk · Hampton · Newport News

The Expert Promise: Our Experts will explain everything needed before starting the work. Our experts explain your options and provide upfront flat rate pricing, so you can choose with confidence.

Request an Estimate

Tell us what you need, like AC repair, heating repair or a new system, and our team will call you to confirm the details.

Illustrative rendering of a residential air conditioning condenser

When your home is telling you something is wrong

  • Warm air coming from the vents
  • Cooling that runs constantly or cycles too often
  • Rooms that never reach the set temperature
  • Water around the indoor unit or unusual sounds

A diagnosis, not a guess

Cooling problems can start with airflow, controls, electrical components, or the refrigeration circuit. We evaluate the system and explain the findings before discussing a repair. Have Bosch, Mitsubishi, Goodman, Rheem, or Carrier equipment? Share the brand and model when you call so we can confirm support for your specific system.

Repair or replace? Know your options.

The right choice depends on the condition of your equipment, the repair involved, its service history, and your comfort goals. If an upgrade is worth considering, we can compare that option without assuming a new system is the only answer.

Before your appointment

Check that the thermostat is set to cool and the filter is not visibly clogged. Keep vents clear. If you see ice, notice a burning smell, or find water near electrical equipment, stop operating the system and call. Do not open electrical panels or handle refrigerant yourself.

Reviews from our Google Business Profile

What our neighbors say.

BHPROD Google review

Logan and Spencer were terrific finding and solving our issues, Recommend asking for them if you need service.

Ruth Bryant Google review

Gary is quickly responsive in arranging support when I’ve had to reach out with issues with our two newer systems. I feel confident that they will continue to make sure our units will run as they should, within the warranty.

A little peace of mind

Good questions. Clear answers.

There’s no one-size-fits-all answer for your home. We’re here to help you find yours.

Ask our team
Can you tell me the repair cost over the phone?

A symptom alone usually is not enough to identify the cause or price a repair accurately. Call to discuss the problem and any applicable visit or diagnostic charges before scheduling.

Do you offer same-day appointments?

Availability varies with demand and the work required. Call Expert Air to ask about the earliest available appointment. A request is not a promise of emergency or same-day service.

Why is my AC running but not cooling?

Possible causes include restricted airflow, a control issue, a refrigerant problem, or a failed component. A system assessment is needed to identify the cause; repeatedly lowering the thermostat will not correct it.

Find help where you live

Your home. Your service area.

Proudly serving all seven cities of Hampton Roads. Serving the 757. Call to confirm your address and availability.

Map of the Hampton Roads cities Expert Air serves: Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk, Hampton, and Newport News. © OpenStreetMap contributors · OpenFreeMap · OpenMapTiles

Let’s make home your comfort zone.

A quick repair. A smarter system. A fresh start. Whatever your home needs, let’s talk about it.

(757) 267-6477 Request an Estimate